Our Veterinarians

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Dr. Jen Madden, DVM

Dr. Jen knew from a very young age that she wanted to pursue a career in veterinary medicine. Graduating from the Ontario Veterinary College in 2010 was a dream come true and she has worked in small animal practice ever since. She is excited to now be the co-owner of Kitchener South Animal Hospital and to be able to practice high quality veterinary medicine with integrity and compassion.

Dr. Jen shares her home with a senior kitty named Zoe, her husband, and their 2 young sons. They own a hobby farm in Puslinch where she enjoys watching her flock of chickens free ranging in the grass and sun. She has particular interests in surgery and internal medicine, and has a soft spot for the older kitties. 

Dr. Jen looks forward to providing the best medicine she can to your beloved pets, so that you may have as many years as possible together.

Dr. Chris Haves, DVM

Dr Chris Haves learned to love working with animals at an early age as he grew up on a dairy farm outside of London. They had Ayrshire cattle and an awesome Border Collie named Kerry who herded the cattle up to the barn for milking each day. He taught her many tricks but couldn’t get her to stop wagging her tail when she played dead!


He went to university in Guelph, earning a Bachelor of Science with Honours in Molecular Biology and Genetics before entering the Ontario Veterinary College. After graduation in 2000, he worked in mixed animal practice for 6 years before focusing on cats and dogs exclusively.


He and his wife have 3 sons who are active in local sports. When he is not at work he is probably at an arena or coaching his son’s baseball! They have a Chocolate Lab named Charlotte and two cats, Parker and Fisher.


Our Technicians

Julie, technician 

Julie has been a veterinary technician since 1993. Julie’s passions include dentistry, senior cat care and, of course, meeting all of the new puppies and kittens that come through the door!


Julie is married with two daughters and a very loved feline friend named Foster. In her spare time, Julie can be found driving her daughters to volleyball, soccer, swimming, dance and to the ski hill! Maybe one day a canine companion can join the family when sports slow down!


Julie also owns the Cat’s Meow pet sitting, which she started in 1994. She provides visits to homes for cat care while their owners are away, including many of our patients.

Natalie, RVT 

Natalie is a registered veterinary technician that graduated from the vet tech program at Sheridan College in April of 2019. She joined the team at Kitchener South shortly after, and passed her licensing exam to become an RVT in July 2019. Having loved animals all her life, pursuing a career as an RVT was the perfect choice for her!


Natalie has 2 furbabies of her own - a Shetland sheepdog named Ziggy and a cat named Eve that she adopted from the Kitchener-Waterloo Humane Society when she was 17.


When she's not at work, some non-animal related hobbies Natalie enjoys include going to concerts, archery, and curling up with a good book. Natalie hopes to one day live on a farm so she can have as many animals as her heart desires!

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Our Receptionists

Kim, reception 

After working in the veterinary field for many years, Kimee joined Kitchener South Animal Hospital when it first opened it's doors in April 2019 as part of our Customer Service Representative team. She grew up with a love for animals as her father was a veterinarian, so client pets became her extended family.

Dog behaviour and training have always been a keen interest. She currently shares three wonderful Springer Spaniels with her father - Hemi (mama's girl), Briar (the big guy) and Phoenyx (the wild child). They are all field trial dogs - a form of competition involving hunting and retrieving - although Hemi is now retired. Kimee and her father are members of the Central Ontario Spaniel Club and the South Western Ontario Spaniel Club.

In her off time, Kimee enjoys working with her dogs, is an active movie/tv show enthusiast, an avid reader, and loves to write fiction. 

Amy, reception/vet assistant